App Store

Culture wars in the App Store, part II

At first glance, the original rules written to govern the Apple App Store seem to be simple, logical and easy to enforce. After all, who wants one of the world's most powerful corporations to circulate digital forms of hate? Consider, for example, the guidelines governing "personal attacks" and "objectionable content."

The former rejects, "Any app that is defamatory, offensive, mean-spirited, or likely to place the targeted individual or group in harms way." This does not apply to humorists and satirists, of course. The "objectionable content" rule forbids, "Apps that are primarily designed to upset or disgust users."

The section on "religion, culture, and ethnicity" offers another variation on this theme, stating: "Apps containing references or commentary about a religious, cultural or ethnic group that are defamatory, offensive, mean-spirited or likely to expose the targeted group to harm or violence will be rejected."

The problem, of course, is that apps that gladden the hearts of gay mainline Protestants, Reform Jews and other doctrinal liberals will be deeply offensive to Southern Baptists, Orthodox Jews and other conservatives -- and vice versa. And one person's evangelism app may, by its very existence, be seen by those in other faiths as a tool for spiritual violence.

The bottom line: It's hard to produce products built on religious doctrine without offending someone. So do Apple leaders ban all of them or listen only to the religious voices they find the most sympathetic?

In recent years, media leaders have "increasingly bought into the idea of minimizing content that they view as potentially offensive," said Quentin Schultze of Calvin College, a media scholar who has been studying online religion for two decades.

"The larger and more influential the media outlets, the more likely they are to want to take the edges off, because they have the most to lose. ... It's the unique, unusual minority points of view that will keep getting clipped off, of course."

Back in the early 1990s, when Web browsers and email were foreign terms to ordinary Americans, Schultze began exploring the implications of online discourse and publishing for religious believers and their institutions. Soon this led to his trailblazing "The Internet for Christians" website -- a weblog-style project years before that term was coined -- and then a 1995 book with the same title.

The key, Schultze said during those heady days, was that the lower costs and accessibility of World Wide Web publishing would create a "somewhat level playing floor" allowing small, innovative ministries to compete, or cooperate, with larger religious institutions. During times of turmoil, for example, a dissident religious group's online publication could publish information and viewpoints that would be ignored in a major denomination's traditional ink-on-paper newspaper or by secular newspapers.

"Clearly, the Net is becoming a place for religious discourse that is being ignored in public media and isn't being allowed in the sanitized world of official church publications," he told me, in an "On Religion" column interview in 1996.

Decades later, it's hard to imagine what the marketplace of religious ideas and debates with be like without the legions of alternative voices and viewpoints found in the global religious blogosphere and in social media.

The problem, said Schultze, is that if powerful digital corporations -- think Apple, Google and Facebook -- insist on pushing religious voices out of the mainstream public square, the online result will almost certainly be even more strident rhetoric and propaganda on the fringes of public life.

"The wild, wild west of the Internet is still out there, but all too often what's being said out there is very narrow and self-fulfilling. That's where you have websites that just keep telling small groups of people want they want to hear, over and over, with little or no contact with other groups and other points of view," he said.

"But when the leaders of Apple endorse something, or reject something else, they are primarily worried about how that action will affect the reputation of their corporation, not whether their decision promotes a healthy diversity in our public discourse."

In tense atmosphere, he added, religion is a uniquely dangerous subject.

"The passion and the commitment that religious believers bring with them into public discourse is precisely what makes this subject seem so flammable and threatening and dangerous to people in places like Apple."

Culture wars in the App Store (and what they mean)

In a career packed with sound bites, the late Steve Jobs offered one of his best when describing his vision for a family-friendly Apple App Store. "We do believe we have a moral responsibility to keep porn off the iPhone," he famously responded, in an email to a customer. "Folks who want porn can buy and [sic] Android phone."

This stance was clear, but hard to apply in the flood of information and images on the World Wide Web. After all, many consumers are very easy to offend, when hot buttons get pushed. What about that Playboy app, which was accepted?

In the introduction to the App Store guidelines, which many observers believed were written by Jobs, it's clear where Apple executives expected to encounter trouble -- sex and religion.

"If you want to criticize a religion, write a book. If you want to describe sex, write a book or a song, or create a medical app," stated this 2010 document. "We will reject Apps for any content or behavior that we believe is over the line. What line, you ask? Well, as a Supreme Court Justice once said, 'I'll know it when I see it.' "

Sex is sex, but many consumers are just as offended by religious views they consider dangerous or judgmental. Mix sex and religion and Apple team really gets nervous.

Brian Pellot, a London-based reporter on religion-liberty issues, recently dug into App Store history and produced a list of symbolic faith-based products rejected by Apple.

"I basically just searched around until I came up with five that were somewhat relevant to religion," he said, via email. "I think a lot of these were flagged because of perceived or feared offense. Not so much because they had to do with religion but because Apple doesn't want to upset users."

It doesn't help, he added, that it's "easier for people to pick fights behind the online mask of anonymity."

In his Religion News Service essay, Pellot focused on these apps:

* "Me So Holy," which allowed "users to paste their faces onto the bodies of religious figures including nuns, priests and Jesus."

* The "Jew or Not Jew?" app helped users investigate Jewish celebrities.

* 3. The "iSlam Muhammad" app pointed readers toward "violent and hateful" Quran passages that "encourage Muslims to attack and behead anyone who does not agree with them." Apple accepted some apps that "ridicule other religious texts, including the Bible," noted Pellot.

* An app from the "ex-gay" ministry Exodus International was removed after protests from gay-rights organizations.

* The Manhattan Declaration app promoted the work of those affirming the "sanctity of human life and the dignity of marriage as a union of husband and wife." It also was deemed offensive by gay-rights groups.

This latter decision was especially aggravating to leaders of traditional religious groups -- Protestant, Catholic and Jewish -- active in the drafting of the online manifesto.

"Apple is, obviously, a private company with the right to allow or disallow any apps it wants," said Russell Moore, the leader of the Southern Baptist Convention's Ethics and Religious Liberty Commission.

"The exclusion of the Manhattan Declaration app is troubling because it signals one more example of a cultural marginalization of the expression of belief held by those of various faith traditions. ... The freedom of consumers to download an app obviously doesn't imply endorsement of a viewpoint by Apple, so why exclude this one?"

It's crucial to understand that Apple and many other digital trailblazers have evolved into corporate giants guided by lawyers and public-affairs consultants armed with opinion polls and market surveys, said George Gilder, author of digital-culture works such as "Telecosm: The World After Bandwidth Abundance" and "The Silicon Eye: Microchip Swashbucklers and the Future of High-Tech Innovation."

"All such institutions respond abjectly to intimidation" and that is especially true when they encounter issues as politically volatile as homosexuality and radicalized forms of Islam, he said. Also, when it comes to offending elite digital executives, some voices are more offensive than others.

Thus, the "wimps in Silicon Valley" are often quick to pull religious material that will cause controversy in their own cultural circles, he said.

"It's pretty pathetic but it is just the way it is," said Gilder. "It's good news for smaller companies, though."

NEXT WEEK: Are religious debates being driven from the digital mainstream?